Vision
To become the leading Co-Operative in Nepal, our planning and guidance is sound, safe, secured and sustainable of Co-Operative, finest and quality financial services for member and community.
Mission
To enhance and upliftment of qualitative livelihood with members economic, social and cultural development through microfinance and other financial and non-financial services.
Objectives
For the member, by the member to the member
- To provide Smart, Safe and secured Co-Operative banking services to the member.
- To encourage the saving habit for future prosperity.
- To help the member who are affected by the natural disaster and other.
- To emphasis the economic, social and cultural development for the member.
- To provide Co-Operative education, financial literacy for member through education, training, workshop, seminar etc.
- To provide saving & credit facilities for members with the simple procedure.
- To assure SMART service for member.
- To give skill development training for member.
- To provide members security program, one for all and all for one (health and disaster).
- To promote decrease the environment population and avoid for smoking, alcohol, drug and junk food for improve health and saving habits of community.
- To run the activities for eliminating the poverty in community by saving habit and microfinance group and other financial with essential service and facilities.
- To encourage the member participation for social work and awareness program.
- To provide financial support for member’s (operation) treatment of non-communicable diseases like heart, kidney, liver, cancer etc.
DEPARTMENT
- Operation & Member Service Department
- Admin & H.R. Department
- Loan Department
- Loan Recovery Department
- Account Department
- Marketting & Business Promotion Department
- Social work & Non-Financial Department
- IT Department
- Conflict Management Department
Department Head
| S.No. | Name | Department Head |
|---|---|---|
| 1 | Manager Operation & Member Service, Communication Officer | |
| 2 | Senior Officer, Admin & H.R. | |
| 3 | Loan Officer (Credit) | |
| 4 | Officer (Loan Recovery) | |
| 5 | Assistant Account Officer | |
| 6 | Assistant Loan Officer & Incharge (Member Service Centre - Kalimati) | |
| 7 | Marketing Officer & Incharge (Member Service Centre – Machhapokhari, Balaju, Kathmandu) | |
| 8 | Senior Assistant & Incharge (Member Service Centre – Thamel, Kathmandu) | |
| 9 | Senior Assistant & Incharge (Member Service Centre - Sankhu, Kathmandu) | |
| 10 | Senior Assistant & IT Incharge |
OUR CORE VALUES
1. Our dreams are empowered by our values
Our core values have shaped our culture and defined our character. They are designed to generate enduring, profitable, secured and sustainable growth for our institution, members and ourselves.
2. Integrity
Inspiring trust by adhering to ethical standards, honest, transparent dealing and responsible action.
3. Reliability
Striving to earn complete members trust and being the first choice of our members.
4. Member Satisfaction
Focusing all our perspectives, resources, experiences, competencies, process and decisions on achieving complete member satisfaction.
5. Commitment
Honoring the commitment of quality, timely service and member care aiming to attain world class standard Co-Operative service, innovate, continuously to face changing threats and market challenges.
OUR CULTURE
Our Culture
Our value relationships and believe in nurturing then with at most care and concern. We have developed enduring bonds with our community people members, employees associate and the society. These bonds transcend barriers to enhance and enrich all of us.
1. Enrivhing our employees
At RSTCA Saving & Credit Co-Operative Ltd. each employee is a vital part of the family. Our employees are our assets and we believe in continuous investment in our human capital through talent nurturing, reward programs in house, and other national and international trainings, seminar meting and team based interaction. We offer facilities such as leave allowances, insurance, performance and product base incentives, permanent job and pension etc.
2. Partnerships that empower
We are a co-operative entity and know that our cooperative alliances have the power to take the organization forward. Our national and international associates are our strength. Our value addition empowers us to challenges in to opportunities. The Co-Operative department of Bagmati province, Co-Operative department of Nepal, Ministry of Co-Operative and land reform. All our associations including National Co-Operative, Development Association, National Co-Operative Development Board, NEFSCUN, ACCU, WOCCU and ICA for mutual trust.
3. About Social Responsibility
All the endeavors run by RSTCA Saving & Credit Co-Operative Ltd. are essentially human. We began to give financial services to the members but now the mission moved forward to concern for community and social work for save environment, health, culture, norms, values and ethic in community.